How Do I Return Any Garment To You And How Much Time Do I Have To Do It?
To be eligible for a return, you have 15 days to make the return and your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Orders may be returned using any shipping method or courier, but at your own expense. We recommend using a courier which offers a shipment tracking service, because we cannot be made responsible for any failed deliveries of returns.
All garments must be returned unworn, unwashed, unaltered and with the tags attached. Unfortunately, we cannot accept any used garments.
Have You Received My Returned Items?
We’ll send you an email as soon as we’ve completed your return, letting you know whether a refund or change has been processed.
How Do You Refund My Money?
We’ll refund your money with the same payment method / card you used for your payment of your order. It can take between 5 to 10 days to return the amount to your account.